Refund policy
Refund & Cancellation Policy
All Sales Are Final. Due to the perishable nature of our baked goods and strict food safety regulations, we do not accept returns, exchanges, or issue refunds under any circumstances once an order has been shipped.
Cancellations & Order Modifications:
Because our items are baked fresh to order, cancellations or modifications (such as changing a shipping address) must be requested within 2 hours of placing your order. Once an order enters production or has been packed, it cannot be canceled or refunded.
Because our items are baked fresh to order, cancellations or modifications (such as changing a shipping address) must be requested within 2 hours of placing your order. Once an order enters production or has been packed, it cannot be canceled or refunded.
You can always contact us for any return question at Fusioncrumb@gmail.com.
Risk of Loss and Shipping Damages
All items purchased from our store are made pursuant to a shipment contract. This means that the risk of loss and title for all items pass to you (the buyer) the moment we deliver the package to the shipping carrier (UPS, FedEx, or USPS).
While we package our fresh baked goods securely to withstand normal transit, we are not responsible or liable for packages that are crushed, broken, opened, delayed, or mishandled by the shipping carrier. In the event of carrier damage, you must file a claim directly with the shipping carrier to seek a resolution.